Mailbox

The mailbox of the site enables you to communicate with your suppliers.

Check your inbox for new mails

It is easy to know whether you have new mails. If you do, the MESSAGES icon in the navigation bar will change from grey to red:

1. Clicking on the red MESSAGES icon will bring you directly to your INBOX.
   
   Alternatively, you could access your INBOX via the ACCOUNT page and click on
   
   

2. You will then be shown all mails that are in your INBOX. Unopened mails will have this symbol: , opened ones will have this symbol:

3. If you wish to read one of the mails, you need to click on:
   
   

4. If you wish to reply to this mail, you can then click on
   
   
   
   If you want to delete it, you can click on
   
   

Write and send a mail

1. Click on NEW MESSAGE:
   
   

2. You can now send a mail to one of the specialists

1. Click on NEW MESSAGE:
   
   

2. Enter some details about your customer (leaving everything empty will list ALL your customers) and click on SUBMIT to search for him/her:
   
    

Check your Sent Items box for old mails you sent

1. Click on SENT ITEMS:
   
   

2. You will then be shown all mails that are in your SENT ITEMS tray.

3. If you wish to read one of the mails, you need to click on:
   
   

Related topics

• The help files