Reward points are earned on every order you place with Landys Chemist. For each pound you spend, you will earn 1 point. These points can then be redeemed on future purchases. Each point is worth a 1p discount off a future order. Reward points have no expiry date. 

Reward points are credited to your account after an order has been shipped. Usually they will be in your account around 24 hours after your order has been shipped. 


You can redeem your reward points at checkout. If you have accumulated enough to redeem them you will have the option of using as one of the payment methods. The option to use reward points , as well as your balance and the monetary equivalent this balance, will be shown to you in the Payment Method area of the checkout. Redeemable can be used in conjunction with other payment methods such as credit cards, gift cards and more.


You have the ability to view and manage your through your Customer Account. From your account you will be able to view your total (and currency equivalent), minimum needed to redeem, whether you have reached the maximum limit and a cumulative history of acquired, redeemed and lost. The history record will retain and display historical rates and currency for informational purposes. The history will also show you comprehensive informational messages regarding , including expiration notifications.

  • Points can be used as store credit in our system only. Redeeming to cash is not allowed.
  • Once points are spent they can not be refunded back to your account